An understandable introduction of the function and possibilities of mathematical optimization in call centers is provided in this free programming book.

The material in this free open-source book is relevant to several Erlang courses given in recent years at Ericsson and its subsidiaries around the world, as well as at Swiss universities. This four-day course not only presents the language...

Erlang is a significant programming language, particularly in light of its functional paradigm, superior concurrency handling, capability to work with distributed and multi-core platforms, dependability, and fault tolerance.

Erlang is the language of preference for programmers who want to jot down strong, concurrent applications, but its odd syntax and useful layout can intimidate the uninitiated.